Support and FAQs

We hope that your experience with Growgroomers.com is as effortless as possible, however, we do acknowledge that questions may arise.

Where is my order?
This is a question we frequently get asked. If you ever wanna know the status of your product just leave us an email at support@growgroomers.com and we will ensure all the related information reaches you in a very short time.

What is my tracking number?
Tracking will be provided only if you write an email to our support desk. Usually tracking is available after 3 business days from the day of placing the order.

My Item Arrived Damaged

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please reach out with:

- Your order number.

- A picture of the damaged product.

Once received, we'll be happy to revert you with the best solution to make you satisfied and happy.

Contact us
If we still haven't managed to answer your question please feel free to raise your query at support@growgroomers.com